02 — Compliance Ledger

The timeline, traced
with precision.

01Day 0–2

Consultation

We assess your hiring needs and candidate profiles against current MOM criteria, confirm the correct pass category, and outline a filing strategy.

REF: MOM-FW-001
02Day 2–7

Document Assembly

Passport, qualifications, employment contract and employer credentials are compiled, verified and translated where required.

REF: MOM-DOC-002
03Day 7

MOM Online Filing

We submit the application through the EP Online portal with your company's sponsoring declaration.

REF: MOM-EPO-003
04Day 7–21

Review & Clarification

MOM reviews the submission. We respond to any clarification requests within 48 hours to keep the timeline intact.

REF: MOM-REV-004
05Day 21–35

Approval & Issuance

Upon approval, the In-Principle Approval letter is issued. We arrange collection or delivery of the pass.

REF: MOM-IPA-005
06Day 35+

Arrival & Onboarding

Fingerprint registration, card issuance and orientation — your transition into the Garden City is complete.

REF: MOM-CRD-006
Jewel Changi interior architecture

End-to-end stewardship

From first enquiry to pass in hand — one accountable partner for your team.

03 — Enquiry

Tell us about
your hiring needs.

A specialist replies within one business day.